Hospitality and Service Industry Solutions

“Hospitality” is the relationship between guest and host, or the act or practice of being hospitable.

The Hospitality and Service Industries survive on great customer relations. Whether you are in a front of the house position like a sales person, a receptionist or cabin crew, or back of the house like administration and finance, you deal with external and internal customers all day long. The employees of such organizations take the place of the product which is usually intangible. It is thus of utmost importance that the employees reflect the authentic image of the company as well as an impressive image of themselves. A professional in this industry is expected to be better dressed and groomed, better spoken and better mannered than those in other fields.

At Chrysalis, we offer customized solutions for front of the house and back of the house teams, one-on-one evaluation of key personnel, grooming and make up, etiquette, body language management and public speaking skills.

Contact us to ensure that your employees make a great impression, each time!